Cherry Hill, NJ
The Best Vendor for :
Customer Service/Contact Center Outsourcing, Email Support Outsourcing, Domestic Live Chat Services
(v)WeCare has been offering outstanding customer support services since 2004 with our domestic call center outsourcing facilities. We service a wide range of industries with clients across retail, eCommerce, the public sector, luxury, telecom, technology, insurance, and healthcare among others. Our representatives are trained to handle customer tickets with leading CRM software including Salesforce, Zendesk, and Freshdesk among many other industry solutions.
(v)WeCare’s unique business model allows us to provide flexible, consistent, and competitive domestic call center outsourcing services from across the U.S. (v)WeCare’s world-class customer service is enabled by our robust suite of contact center technology. Our SAAS virtualized call centers are hosted on AWS and support work from home and VPN technology, in addition to intelligent IVR and call routing capabilities. Our networks are routinely inspected by trained CISA professionals in addition to monitoring from Sikich LLP, a leading compliance expert. However, our technology is only part of the equation of our customer service experience.