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BACKGROUND
Being the most reliable online healthcare platform, BookDoc helps link those who need quick medical assistance, no matter where they are. With a healthy network of doctors from top clinics, this digital platform offers solutions to one's medical needs. Our client aimed to have an on-demand healthcare app with some unique features that allow users to chat with desired healthcare professionals right away.THE PROBLEM
The client was looking for a technology partner experienced enough to turn the concept into a market-fit product. After a lot of research, they found us perfect for developing a powerful doctor consultation app with the integration of a smart search and booking feature. Plus, features like the “new Activ” that enables patients to capture their calories, sleep, weight, and view the historical trends for all these health data. Strategy
RESEARCH & PLANNING
To build an app as per the client's needs, we bought a strategic requirement gathering process in place. We documented the app ideas, business model, competition, and other aspects in a client meeting. Once all the elements reported, we further analyzed the feature lists.THE SOLUTIONEasy Onboarding
The first step of interaction between a patient and a doctor is easy registration. We designed an app with easy onboarding that allows users to register by providing personal information like name, email id, etc. Other features added like virtual consultation via text chats with doctors via a highly secure platform. The app also allows you to check out the health & wellness events, which are updated regularly.Smart Search & Filters
We equipped an app with smart search and booking features allowing patients to connect on the spot with healthcare professionals like dentists, physiotherapists, chiropractors, etc. It's completely free, and once the appointment is fixed, a patient can start with the consultation. An app is integrated with a smart filter to search doctors based on their specialization, experience, location, etc.THE RESULT
The Suffescom team successfully launched the BookDoc within a few weeks. The whole application is highly scalable, resilient, and optimized for best performance.
Just after the quick launch, BookDoc delivered a pleasant user experience and helped the client realize its potential in the competitive market. In less than three months, the app won more than 1k users and seamlessly addressed the challenges between patients and doctors.

Currently, the app has more than 300 healthcare providers on board. Doctors and other healthcare professionals are increasingly benefitting from this app by performing medical practices and simplifying their work processes.